's Business Profile

On a scale of 1 to 10 (with 10 being the ‘best), how would you rate your current ENERGY levels in terms of your own mindset, focus, momentum and action?

8

When you started with us, did you have a personal brand, a company brand or both?

Company brand

Has this changed since then and what is it now, a personal brand, a company brand or both?

Both

Do you think your logo is legible and professional?

Yes

If you have a website, does the URL exactly match your company name?

Yes

What is the URL?

http://www.MarianneHomeStager.WordPress.com

Do you have a professional email signature?

yes

Do you have a professional email address, in other words, not a gmail email address as an example?

yes

What is your work title (I am a Conversion Optimisation Specialist)?

Home Staging Diva, Cheerleader and Guide

Have you always used this title or is it new since joining us?

No, changed it since starting this course

What is your purpose?

To empower senior citizens with the knowledge that they can sell their property with as little stress as possible with my home staging skills, quickly and at the best price.

What is your Vision?

To guide home sellers to optimise their homes potential to entice buyers to purchase their home.

What is your 1st Primary Goal?

To get 4 clients by the end of July

What is your 1st Objective for this Goal?

Contact 10 estate agents every week

What is your 2nd Objective for this Goal?

Contact senior clubs and retirement homes in my area

What is your 3rd Objective for this Goal?

Post 3x per week on Facebook and LinkedIn

What is your 2nd Primary Goal?

Get 4 clients per month from July to Dec 2021

What is your 1st Objective for this Goal?

Keep in contact with the estate agents and make new contacts

What is your 2nd Objective for this Goal?

Check Property24 once a week for houses that needs staging and make contact with estate agent

What is your 3rd Objective for this Goal?

Write articles and give Zoom talks

What is your 3rd Primary Goal?

Visual impact

What is your 1st Objective for this Goal?

Improving my photographic skills

What is your 2nd Objective for this Goal?

Learn Gimp to photoshop pictures

What is your 3rd Objective for this Goal?

Make video

Write your Value Proposition below as per the formula in Principle 4

I assist senior citizens who are downsizing and need to sell their homes quickly for the best price and with the least amount of stress.

Do you believe it is appealing? And why so?

It speaks directly to the target group [senior citizens], their pain [stress], and the solution [sell the property quickly at best price].

Do you believe it is exclusive? And why so?

Yes. I am the only home stager that is targeting seniors and also primarily staging occupied properties.

Do you believe it is clear and simple to understand? And why so?

Yes. I use ordinary common words and address their pain.

Do you believe it is credible? And why so?

Yes. In my about section, I describe past work that I have done.

List all the ‘Elements of Value’ your product offers

Empathy with Sellers situation
Knowledge of moving and down-sizing

Write one case study of something you have achieved with a customer

Ferndale, Randburg.
The house was an almost empty house with lots of “faults” [eg. cracked walls]. To focus on the plus points of the house I furnished the house to define the specific areas: lounge, tv, dining room, and kitchen. The house had four bedrooms. To show the potential to buyers one-bedroom was furnished as a home office. Potplants were used for an appealing entrance and the garden was cleared of all overgrown plants. This improved the kerb appeal to psychologically have a positive effect on the first impression of the home viewers.

What features does your product have?

Space planning
Placing of furniture
Get Sellers’ house Show-Ready
Selecting accessories
Minimising and pre-packing if needed
Providing sellers with tips to get their home show-ready with ease and quickly.

What benefits does you product offer?

For Sellers:
Less Stress
Less time on the market
More money in their pocket
Can move to new their new home quicker
For Estate Agents:
Less time to market property
Gets full commission
More mandates
Good reputation

List 3 objections you get to your product and the 3 answers to these objections

1. Objection: Sellers don’t want to spend money on marketing.
1. Answer: Explain to the seller that they must see their house as a product and home staging as a marketing tool to sell the product.
2. Objection: Sellers aren’t convinced of the benefits of Home Staging
2. Answer: Explain to sellers that they are selling their property and not their furniture. Home Staging can help them sell their home quicker and with more money in their pockets.

Agents don’t want to hurt Sellers’ feelings. Sellers might find the suggestions as criticism.

Name one of your products

Consultation [in person and online]

List 3 problems you believe your prospects have, related to your solutions

1. Estate agents are reluctant to supply me with Sellers’ names
2. Sellers don’t want to spend the money on a Home Stager. They have the idea that it is only for luxury homes and costs a lot of money.
3. Sellers are sensitive about their interior style and feel critised with the Home Stagers’ suggestions

List your 3 solutions to their problems above

1. Estate Agents. Show them statistics world-wide and in RSA.
2. Sellers:
* Explain that reducing the price of their home is a lot more than the cost of home staging.
* Explain that Home Staging is not interior decorating.
* Goal is to focus on the best features of their home.
* Interior must appeal to the majority of potential buyers. Therefore, the trending style at the time of staging. The interiors must reflect what potential buyers see in magazines, media, and shops. This makes them feel comfortable and at ease to look at the property positively.

Write a detailed spec on your ideal customer (as much info as possible as per the Prospect Principle)

Customer is:
50+ years old
They have lived in a big house for 20+ years
Empty nests
Need to down-size
Deceased estates

What is their true deep desire?

Minimum Stress
Need to sell at the best price. Retirement homes are expensive and often need some cash left to invest.

Have you optimised your pricing according to the pricing tactics and strategies and what is your pricing for your services or products?

Yes
I have 3 packages:
1. DIY package with verbal advice given during 1.5-hour consultation @ R1579
2. DIY with a written report package @ R1799
3. Luxury package. I do everything @ Provide quote

Where do you currently do paid for advertising, list all the platforms or channels e.g. facebook, local newspaper etc

Google ads

How much do you typically spend on advertising per month?

Since i started the Google Ads Mastery course R1,200pm

Do you belong to any business network e.g. BNI, Chamber of Commerce?

Rafiki
Future Females
Cape Business Connect – Stellenbosch

What metrics are you measuring monthly?

Google analytics

What KPIs do you have for yourself?

Key Performance Indicator

What is your Average Order Value (AOV)

What is your Customer Lifetime Value (Average Lifetime Order Value)

What is your Cost of Acquisition (COA)

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Marketing Level

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