I help guests to experience the best of the southernmost tip of Africa to have the best, well-deserved vacation, so they have no worries about security, where to go and where to dine and they can super-charged their energy with solitude and only the sound of waves. on your yearly holiday from work so that they can rest assured that they shall receive the very best value everytime!
Best ocean views in Agulhas
Longest white sand beach in the southern hemisphere
Second oldest working lighthouse in South Africa
Packages for all ages and families to suit their needs
Private, safe and free parking
Totally sanitized according to Covid protocol for health
I have recruited a Chinese tour group and by giving them excellent service they booked a year in advance and Covid has postpone the bookings but they are still booking a far as next year in.
Service at the drop of a hat
Always on call for info about surroundings
Rewarding returning guests
Very relaxed atmosphere with sea breezes in your face. Best sunsets and sunrises to keep you in a vacation state of mind
Too expensive= I ask their budget and work around it but always add another R50
Too early check out= Offer whole day at a small cost
Guests never on time= Leave backdoor open with key on the counter
Sea shell candles and handbags with light house and Afrikaans writing for tourists
Still not happy about price and want to get me down as low as possible
Always late with check out or check in
Concerned about safety as to why I leave the door open
I wheel and deal with everybody to get the sale, unless it is so rediculous, then I find them different accommodation within their budget.
I am flexible but offer for later stay complimentary or R100 half day R200 full day
Over-worked, tired, in need of relaxation to recoup before the next work session starts.
Worry-free holiday, no thinking of what they need and being taken care of.
I also wheel and deal depending what the guest wants. If they want a fireplace, it is more expensive but if they a good frequent guest I give them late checkout at no extra charge. Once you give a lot, next time they do not even question the price because they know the value.
Facebook and a local newspaper
Not yet we are in a very remote area, nothing like that here
Nights sold, referrals, revenue comparing to other months/years to create drive to do better all the time.
Key performance indicators
Google and Facebook analytics